Often, in the excitement of bringing automation into the shop, the state of the current infrastructure and workflow are overlooked.

You are already printing the bills so how hard can it be to deliver this PDF, that you have been processing and printing for years, through a digital platform?

Artificial Intelligence affects business in many ways. It is most prevalent in manufacturing processes but is quickly expanding to other business functions.

Consumers want to pay bills when it is most convenient for them. People are on the go, and they expect their bills can go with them. Mobile bill pay is standard across the marketplace.

Not so long ago, producing a mailing meant printing addresses on labels, applying the labels, and taking the pieces to the Post Office. That was about it. Today…

We decided to compile a list of our all-time favorite 25 best customer experience quotes to inspire your team and delight your customers in 2021!

Production facilities in every industry are replacing manual processes with automation. Print/mail service providers and in-plant document centers are no exception.

Companies have invested millions of dollars acquiring, learning, and modifying software and hardware components they use to create and distribute high volume documents.

“What’s the status of my job?” – it’s a question clients often ask of print and mail operations.

Print and mail producers have been answering questions about document status forever, and now the questions extend to include digital messages.