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Is My Job Finished?

Is My Job Finished?

“What’s the status of my job?” – it’s a question clients often ask of print and mail operations. Traditionally, inquiries like these are handled by an account representative who fields the client’s phone call, email, or text message.

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Where’s My Document?

Where’s My Document?

Print and mail producers have been answering questions about document status forever, and now the questions extend to include digital messages. It’s no longer acceptable to answer clients an hour or two later…

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Why You Need a CCM Integrator

Why You Need a CCM Integrator

Let’s face it. A document production environment featuring equipment and software from multiple manufacturers is the norm in the customer communications business.

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