About Racami

We are a team of customer communications experts focused on helping our clients deliver the experiences that make their customers happy, successful and loyal. Therefore, whether your goal is to streamline operations and cut costs, improve compliance, or more effectively engage your market in an increasingly complex business environment; Racami, has the products, solutions and support you need to achieve CCM success. Our technologists, business professionals and production experts have developed a Customer Communications Platform recognized throughout the industry for providing high-value capabilities and services. By integrating existing tools within the production environment, Alchem-e™ protects prior technology investment, without precluding future investment in point solutions and enabling delivery of key benefits:
Automate print production and fulfillment processes to produce more timely communications


Optimize equipment and staff utilization with full visibility into your production processes


Easily share information with customers and partners to maximize efficiency, accuracy


Improve your ability to target messages, boost communication effectiveness, and increase performance

Meet Our Leadership

Racami’s executives include experienced talent direct from within the CCM industry’s largest technology, software and services companies-including Oracle, Microsoft, Harland Clarke, and Taylor Corp.

Hani Khalaf

PRESIDENT AND CTO | hkhalaf@racami.com

Hani founded Racami LLC in 2008, to provide applications, innovative support and managed services to clients in a broad array of industries across North America, Europe and Asia. A visionary leader, Hani has the business, production and technology skills to enable the deliver of truly differentiated benefits to Racami clients worldwide. He previously served as vice president of IT at NCP Solutions following the acquisition of DocuGlobal Inc., a company he cofounded and served as CTO. His career also includes software leadership positions at Oracle and CMD, as well as more than 12 years in the print communications industry. He graduated from the Georgia Institute of Technology with a degree in computer science.

Matt Mahoney

EVP SALES | mmahoney@racami.com

Matt is responsible for consultative sales and marketing efforts that help prospective clients better understand the many benefits of doing business with Racami. He has extensive sales, marketing, and operations experience in related industries, having previously served as a sales exec at Solimar Systems, a vendor in the CMM space; chief operations officer at a CRM software applications company, a direct marketing manager at a division of Taylor Corporation, and a member of an IS team supporting direct mail and fulfillment services. He has a degree in business administration from the University of Florida.

Jessica Stancil

VP OF PRODUCT & DELIVERY | jstancil@racami.com

Jessica has been with Racami since the company’s inception. She leads the client-facing team that customizes the Alchem-e™ platform on behalf of the print production organizations, service bureaus and marketing agencies we serve, aligning their processes with the capabilities of the innovative CCM platform to assure quick time-to-benefit and ongoing success. Jessica was a project manager during Racami’s start up, and was promoted to her current leadership position as the company grew. She has a degree in managerial science from Georgia State University.

VP of Enterprise Solutions at Racami

David Byram

VP ENTERPRISE SOLUTIONS | dbyram@racami.com

David has been with Racami since 2014 as the VP of Enterprise Solutions and is responsible for the architecture, software design, and development of the software processing for most of the Alchem-e™ applications. He has previously maintained leadership positions at Xerox as a Software Developer and Technical Solutions Architect for 15 years. David graduated with a master’s in Information Technology from the American Intercontinental University.

Bhavin Patel


Bhavin has been part of the Racami team since its founding in 2008 and is now the VP of IT. During that time, he has been responsible for managing the Alchem-e™ product development, strategically planning the future of the platform, leading a team of software developers, and practically overseeing everything related to product enhancement. Previously, he held a Sr. Software Developer position at Docuglobal and worked for a Software Developer & IT consultant in eConsultants Inc. Bhavin holds a master’s degree in Computer Science from the Gujarat University in India.

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Contact Information

Main office number: 678 730-7700

Email support: support@racami.com

Standard Office hours: 8:00am – 5:00pm EST

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