Setting the Standard for Customer Communications

Racami’s Alchem-e™ customer communications, automation and integration capabilities are here to help you simplify your document production and distribution processes.

Achieve production efficiency with Alchem-e™!

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We are the Connection between Technology, Processes and People

Integration

Information

Automation

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Racami automates every aspect of your customer communications.

From data management to proofing, from print production to digital implementation and everything in between. We have what it takes to help Customer Communications Management (CCM) professionals like you deliver exceptional customer experiences quickly and affordably.

Our platform, Alchem-e™, and our software products coupled with our services enable full visibility into your operational environments by connecting disparate technologies, systems and processes. As a result, print providers, service bureaus and marketing agencies can collaborate more efficiently, make better use of their resources, and leverage data like never before.

We support our Solutions and Services with our Alchem-e™ platform

Alchem-e™ Dashboard

The Alchem-e™ Dashboard features a graphically rich user interface coupled with the insight tools needed to manage document production and distribution.

Alchem-e™ Flow

Alchem-e™ FLOW is a powerful easy-to-use, drag-and-drop interface for developing process automation within your operation.

Ebook

Multichannel Customer Communications and its Effect on the Customer Experience

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Solutions

Imagine the Possibilities

Racami lets you deliver the experiences your customers need and makes you more competitive with the Alchem-e™ CCM platform

We’re Here to Help

Our products and solutions are supported with a full range of IT expertise. Onsite, offsite and offshore, we have the support you need to succeed.

	Need a better way to track & measure?		Looking for a data automation solution?
	Ever wonder how document re-engineering can help?		Want to boost your ability to archive documents?
	Curious about how to optimize multi-channel delivery?		Need to print and reprint more efficiently?
	Need IT services as related to any CCM?		Need specialty IT staff augmentation?