Setting the Standard for Customer Communications


Racami’s Alchem-e™ customer communications, automation and integration capabilities are here to help you simplify your document production and distribution processes.

Achieve production efficiency with Alchem-e™!


Workflow Automation - Alchem-e™ FLOW

We are the Connection between Technology, Processes and People



Dashboard Information


Workflow Automation


Download the Mass Printing

Case Study 

Learn how Racami’s Alchem-e™ allows Mass Printing to:

✔️Connect all the components of complicated document processing workflows.

✔️ Significantly improve existing workflows, manage exception handling, and provide visibility and information / reporting.

✔️ Provide their clients access to a dashboard that allows insurers to check on status, right to the document level.

Mass Printing Case Study
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Racami automates every aspect of your customer communications.

From data management to proofing, from print production to digital implementation and everything in between. We have what it takes to help Customer Communications Management (CCM) professionals like you deliver exceptional customer experiences quickly and affordably.

Our platform, Alchem-e™, and our software products coupled with our services enable full visibility into your operational environments by connecting disparate technologies, systems and processes. As a result, print providers, service bureaus and marketing agencies can collaborate more efficiently, make better use of their resources, and leverage data like never before.

We support our Solutions and Services with our Alchem-e™ platform

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Alchem-e™ Dashboard
Alchem-e™ FLOW
The Alchem-e™ Dashboard features a graphically rich user interface coupled with the insight tools needed to manage document production and distribution.
Alchem-e™ FLOW is a powerful easy-to-use, drag-and-drop interface for developing process automation within your operation.


Multichannel Customer Communications and its Effect on the Customer Experience

Multichannel Communications


Imagine the Possibilities

Racami lets you deliver the experiences your customers need and makes you more competitive with the Alchem-e™ CCM platform

We’re Here to Help

Our products and solutions are supported with a full range of IT expertise. Onsite, offsite and offshore, we have the support you need to succeed.

Our Customers & Partners