Operational Tracking
and Measurement

Operational tracking and measuring of documents hold immense importance for corporations that handle both promotional mail and secure transactional mail due to several critical reasons.

Transactional printing is a distinct category that prioritizes the handling of highly compliant, secure, and personalized information. Each piece of mail contains sensitive and confidential data, such as financial statements, letters, invoices, and Explanations of Benefits (EOBs).

Maintaining accuracy in this type of mail is absolutely essential. Even a minor error in the delivery can lead to non-compliance or a breach, posing significant risks to your company.

Racami’s Alchem-e™ system tracks files, jobs, inventory, postage, and production splits to continuously improve productivity, delivery times, and quality.

Enhancing Document
Lifecycle Monitoring

By implementing Racami’s Alchem-e™ tracking capabilities, you can closely monitor the entire lifecycle of transactional documents, from creation to delivery, ensuring that each step is executed flawlessly. This minimizes the risk of errors, misplacements, or unauthorized access to sensitive information, thereby safeguarding customer data.

Optimizing Document Management

Alchem-e™ tracking and measurement components provide valuable insights into the performance and effectiveness of document management processes. You can analyze metrics such as delivery time, response rates, and customer feedback to identify areas for improvement and optimize their operations. This data-driven approach enables your organization to streamline workflows, reduce costs, and enhance customer satisfaction.

Strengthening Compliance
and Risk Management

Alchem-e™ operation tracking and measuring are vital for compliance and risk management. If you handle secure customer data then you are subject to strict regulations and standards, such as GDPR or HIPAA. By tracking and measuring transactional documents, you can ensure compliance with these regulations, maintain data privacy, and mitigate the risk of legal penalties or reputational damage associated with data breaches.

“Racami is a big part of the future for us. We’ve done the research and we know there is demand with our existing clients for these value-adding services.”

Andy Pallotta

MassPrinting, President

“A common challenge we hear from our clients and prospects today is that they need visibility, security and control of their client communications with speed to market and 100% accuracy. This all needs to be achieved while allowing what we, as print manufactures, do well, which is to produce these programs in the most effcient manner for our production teams by utilizing a standardized workflow within in a single tool. Alchem-e™ does exactly that. There is a ton of functionality native to Alchem-e™”

Jared Mascarenaz

IC Group, Vice President of Technology Solutions & Business Development

“I‘ve found it hard in recent years to get help from any of my vendors without having to wait weeks or months for a response. Racami has been refreshingly different! The whole team are always quick to respond to me and amazingly fast to come back with a fix. I just wanted to say thank you for being a bright shining star compared to all the rest!”

Joy Hampton

Chattooga County Tax Commissioner

“Our first goal with Racami was to replace our existing workflow and reduce our reliance on our print company partners for new client set-up. The product stood up to the challenge and has performed very well for us.”

Bill Crowley

MassPrinting, Vice President of Sales

“I can do 4 times the volume in a day with the same amount of people than I could when we fist engaged. And I can be confident of an accuracy level that’s off the charts ridiclous.”