Welcome to Racami Support
At Racami, we are committed to providing exceptional support for all of our products and services. Our dedicated Technical Support team is here to assist you, ensuring that your business operations run smoothly and efficiently.
Request Technical Support
Call us at
+1.678.730.7700
For the fastest response during standard business hours.
Send your queries to
support@racami.com
And we’ll process them promptly within our business hours.
Product Documentation
Visit docs.racami.com to access our documentation site.
Let’s Get Connected
Racami is dedicated to your success. For the most efficient service and support, keep your maintenance agreements up to date, and do not hesitate to contact us whenever you need assistance.
On-Site Assistance:
Racami offers custom on-site installation and training for all our products.
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FAQ
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Latest Releases
Racami Rebrands 2 Blondes and a Printer Podcast as Printfluencers — Launches Season 2 With a Fresh Focus on Innovation in Print and Mail
Atlanta, Georgia — Racami, a leading software and IT services provider in the print and...
Racami and TEC Mailing Solutions Partner to Cut USPS Costs for Bulk Mailers
Atlanta, GA – Racami, a leading provider of Customer Communications Management (CCM) solutions, is...
Racami Releases Alchem-e Batch— Revolutionizing Batch Processing for Print and Mail Operations
Atlanta, GA— Racami introduces Alchem-e Batch, a system that helps print and mail companies...
Explore Our Products
Proofing
Alchem-e Proof is a SaaS-based leading proofing system designed to support creative and production teams throughout the creative and job approval process.
Payments
Alchem-e Pay is a multichannel payment processing platform that automates your digital bill presentment, acceptance, and payment collection.
Book Manufacturing
Alchem-e Edge prepares jobs for efficient production and communicates real-time order status throughout the manufacturing process.
Document Composition
Alchem-e Doc Creator is an intuitive composition tool for business people that excels at handling intricate transactional documents and marketing communications
CCM
The Alchem-e Ops Platform connects the critical technologies you use to communicate with consumers in the offline and online worlds.