Get title work out of the spreadsheet
Mail hits the front desk every day. Without a system, it's easy to lose track of where it is or who owns the next step. The best case? It's tracked manually in a spreadsheet. Meet Vehicle Title Tracker, a better way to keep title work moving!
Title work gets mailed in. Then what?
If you're still tracking it in a spreadsheet, let us show you a better way.
Vehicle Title Tracker is a dedicated system for mailed-in title work. Every package is logged, assigned and followed until it's processed.
Why Vehicle Title Tracker
A practical investment in a better-run office.
What your office gets:
It's a responsible use of taxpayer dollars: a modest cost for an office that's easier to run and easier to account for.
Do you have to scramble every time a dealer calls?
Maybe you're the one fielding calls from frustrated dealers. Or the one digging for the latest version of the spreadsheet, wondering if it's up to date or who changed it last. What if the answer was one quick search away, so you can get back to your day?
Log it once. Find it when you need it.
From the front desk to finished.
Modernize and automate what your team is already doing manually.
Receive & Log
A dealer's title package arrives, and a clerk enters it in Vehicle Title Tracker instead of the log or spreadsheet.
Assign
The clerk assigns who will process it, and which office if you have more than one.
Track
Whoever is working on it updates the status as it moves.
Review
Supervisors and the commissioner see what's open and how long it's taking.
See how efficiently your team is working.
Citizens want to know their government office is running efficiently. Vehicle Title Tracker gives you the visibility to see how work is moving, understand your team's performance, and show the work being done.
When you can see where the time goes, you can fix what's slowing your team down.
Dealers can check on title status directly from your website.
Give dealers a way to check the status of their submitted title work without calling the office. The same dealers stop calling for the same updates.
Less time spent asking “Where is it?” means staff can stay focused on providing more value to citizens.
Included features
Title work tracking
Record title packages as they arrive.
Work assignment
Assign each package to the person or office handling it.
Status tracking
Received, in transit, pending, processed or returned.
Logged by and processed by
Every record shows who logged it and who processed it.
Search and filters
Find any title by dealer, customer, tracking number or VIN.
Processing time
Average processing time, and average days waiting for open work.
Dealer access
Dealers can check the status of the title work they submitted.
Dashboard and exports
Charts by dealer, processor and status. Export records to CSV, Excel or PDF.
Trusted by Georgia tax offices
FAQs
What is vehicle title tracking for county offices?
It's a system county offices use to log incoming vehicle title work and follow it from the day it arrives until it's processed. Vehicle Title Tracker tracks the title work itself, meaning the package and its progress, not the vehicle title record.
How can a tax commissioner see how long title processing takes?
By looking at average processing times in Vehicle Title Tracker. Commissioners and supervisors can view them for any date or period, alongside the work still outstanding.
How does Vehicle Title Tracker help people who contact the county?
When a citizen or dealer has a question about submitted title work, staff can look up the item and see its current status instead of having to search through paper records or ask around the office.
We already use a mail or document system. Do we need to replace it?
No. Vehicle Title Tracker works alongside the systems your office already uses, as a supplement for the title mail hitting your front desk.
Ready to get out of the spreadsheet?
Book a demo and let's discuss pricing. Fill out the form, and we'll set up a time.