7 Things Customers Need to Know About Electronic Payments

7 Things Customers Need to Know About Electronic Payments

Document service companies that print bills and invoices can benefit by educating their clients on the value of accepting electronic payments. Processing electronic payments differ from sending out postal mail invoices and remittance envelopes and requires some...
A Decades-Old Practice is Ready to Explode

A Decades-Old Practice is Ready to Explode

The global market for Electronic Bill Presentment and Payment (EBPP) is estimated at 19.8 billion bills sent in 2022. Analysts project it will reach 35 billion by 2026. That is an incredible opportunity for document service providers to offer EBPP for their clients....
State of the Document Industry and a Look Ahead

State of the Document Industry and a Look Ahead

The continuing COVID-19 pandemic, an up and down economy, and changes in postal rates and delivery standards affected customer Communications Management (CCM) in 2021. Managing customer communications will be increasingly important in 2022 because customers expect...