by weaver | Nov 15, 2023 | Blog
What is CCM? CCM stands for Customer Communication Management. In today’s highly competitive business landscape, effective customer communications are essential for building strong customer relationships and driving better results. To achieve this, organizations must...
by weaver | Nov 15, 2023 | Blog
The review and approval process is a critical and time-consuming stage in the creation of content for marketing campaigns and in the complex production of print communications for consumers. Both use cases share the need for accurate content proofing in order to get...
by weaver | Nov 15, 2023 | Case Study
Introduction In 1982, IC Group had its humble beginnings by providing local financial institutions with marketing and secure check printing services. Fast forward more than three decades later, IC Group, based in Salt Lake City, has grown into a successful provider of...
by weaver | Aug 2, 2023 | Blog
Customer communication planning and execution today are considerably more complicated than practices in the recent past. In addition to the document integrity tasks of yesteryear, professional print/mail providers now juggle multiple digital channels, responsive...
by weaver | Aug 2, 2023 | Case Study
BUSINESS CHALLENGE Moving from manual and homegrown systems to Commercial Off the Shelf Technology (COTS) The people at MassPrinting are experts in policyholder communications for insurance companies. They work with property and casualty insurance carriers to help...
by Racami | Jun 30, 2023 | Press Release, Racami News
Atlanta, GA. – June 16, 2022. Racami the software and IT services company that improves the performance of customer communications and production processes announced that it had received ISO 27001 certification for its hybrid business communications, workflow...
