by monina | Jun 30, 2026 | Blog
Every month, enterprise organizations send millions of customer communications that carry legal, financial, or operational consequences. Utility bills, insurance notices, tax statements, policy updates, and healthcare correspondence all depend on one assumption: every...
by monina | May 29, 2026 | Blog
Every shop has a version of this story. A client calls. A customer service rep needs an answer. Someone in operations gets pinged. A production manager checks one dashboard. Another person pulls a report. Someone else checks whether the file was archived. Five...
by monina | May 8, 2026 | Blog
The print and mail industry has a bad habit: it loves acronyms. Then it blurs them until nobody is sure where one category ends, and the next starts. That is exactly what has happened with CCM, ADF, and ECP. Vendors collapse them together. Buyers inherit the...
by monina | Apr 27, 2026 | Blog
Many of print and mail teams are trying to solve the wrong problem. They think they need better composition, a better inserter dashboard, a cleaner handoff to postal software, or another reporting tool layered on top of the mess. Usually, that is not the real issue. ...
by monina | Mar 17, 2026 | Blog
OPINION & EDITORIAL Matt Mahoney, COO, Racami Every few decades, something comes along that fundamentally changes productivity. The steam engine did it for manufacturing.Computers did it for office work.The internet changed communication and commerce. I think...
