by weaver | Nov 15, 2023 | Case Study
Introduction In 1982, IC Group had its humble beginnings by providing local financial institutions with marketing and secure check printing services. Fast forward more than three decades later, IC Group, based in Salt Lake City, has grown into a successful provider of...
by weaver | Aug 2, 2023 | Blog
Customer communication planning and execution today are considerably more complicated than practices in the recent past. In addition to the document integrity tasks of yesteryear, professional print/mail providers now juggle multiple digital channels, responsive...
by weaver | Aug 2, 2023 | Case Study
BUSINESS CHALLENGE Moving from manual and homegrown systems to Commercial Off the Shelf Technology (COTS) The people at MassPrinting are experts in policyholder communications for insurance companies. They work with property and casualty insurance carriers to help...
by Racami | Jun 30, 2023 | Press Release, Racami News
Atlanta, GA. – June 16, 2022. Racami the software and IT services company that improves the performance of customer communications and production processes announced that it had received ISO 27001 certification for its hybrid business communications, workflow...
by Racami | Jun 27, 2023 | Press Release, Racami News
We are thrilled to commemorate this significant milestone as a leading provider of customer communications management, customer experience software, IT services, and staffing solutions. Celebrate 15 Years of Excellence with Racami, where over the past 15 years, we...
by Racami | Feb 27, 2022 | Press Release
Atlanta, GA— On September 21st, Racami, the CCM/CX software and IT services provider, announced the release of a new USPS postal processing connector for the Alchem-e platform. The connector securely exchanges address data from Alchem-e’s data processing and...