Print Service Providers
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How Racami works with PSPs
Racami collaborates with print service providers to enhance their operational efficiency and document processing workflows. Through its Alchem-e system, Racami integrates various tools and processes, offering print service providers a comprehensive platform that optimizes production and delivery of customer communications. This seamless integration allows print service providers to streamline their operations, reduce costs, and deliver high-quality personalized communications efficiently.
How Racami helps PSPs
Racami partners with over [50] print service providers to enable them to achieve operational excellence, generate increased revenue, and maintain a competitive edge. The Alchem-e platform empowers these providers to automate print production and fulfillment processes, enhance collaboration among teams, and improve customer communication effectiveness. With Alchem-e, print service providers can efficiently manage various aspects of their workflow, from document composition to multi-channel distribution, thereby delivering exceptional value to their clients and maintaining their market leadership.
Use Cases
01. Efficient Document Processing
Racami’s Alchem-e automates document processing, reducing manual work, and errors, streamlining operations, and cutting costs for print service providers.
02. Personalized Customer Communications
Alchem-e enables print service providers to create personalized, high-quality communications across channels, enhancing customer engagement and satisfaction.
03. Improved Team Collaboration
Racami’s platform fosters collaboration among teams, providing a central hub for project management, real-time progress monitoring, and seamless information sharing, leading to more efficient operations.
04. Sustaining Market Leadership
By automating production, offering multi-channel distribution, and maintaining flexibility, Racami helps print service providers attract new clients, increase revenue, and stay competitive in the market.
“Racami is a big part of the future for us. We’ve done the research and we know there is demand with our existing clients for these value-adding services.”
Andy Pallotta
MassPrinting, President
“A common challenge we hear from our clients and prospects today is that they need visibility, security and control of their client communications with speed to market and 100% accuracy. This all needs to be achieved while allowing what we, as print manufactures, do well, which is to produce these programs in the most effcient manner for our production teams by utilizing a standardized workflow within in a single tool. Alchem-e™ does exactly that. There is a ton of functionality native to Alchem-e™”
Jared Mascarenaz
IC Group, Vice President of Technology Solutions & Business Development
“I‘ve found it hard in recent years to get help from any of my vendors without having to wait weeks or months for a response. Racami has been refreshingly different! The whole team are always quick to respond to me and amazingly fast to come back with a fix. I just wanted to say thank you for being a bright shining star compared to all the rest!”
Joy Hampton
“Our first goal with Racami was to replace our existing workflow and reduce our reliance on our print company partners for new client set-up. The product stood up to the challenge and has performed very well for us.”
Bill Crowley
MassPrinting, Vice President of Sales
“I can do 4 times the volume in a day with the same amount of people than I could when we fist engaged. And I can be confident of an accuracy level that’s off the charts ridiclous.”
Phil Deats
Diverse Education Resources, Owner
“We can turn around some client change requests in a day now, where before it could take weeks or months.”
Julie Webster
MassPrinting, Vice President of Finance and Operations
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