by monina | Jul 23, 2024 | Press Release
Atlanta, GA— Racami introduces Alchem-e Batch, a system that helps print and mail companies counteract the rapid increase in USPS postage fees while also achieving the benefits of batch processing physical print production. This new product improves the way batching...
by monina | Jun 13, 2024 | Blog
In the world of data processing and automation, two terms often come up: Management Information Systems (MIS) and Automated Document Factories (ADF). While they might seem similar at first glance, they serve distinct purposes and are crucial for different aspects of...
by monina | Nov 28, 2023 | Blog
The continuing COVID-19 pandemic, an up and down economy, and changes in postal rates and delivery standards affected customer Communications Management (CCM) in 2021. Managing customer communications will be increasingly important in 2022 because customers expect...
by monina | Nov 28, 2023 | Blog
The #1 priority for the majority of organizations is to improve the customer experience. But what exactly is the customer experience? According to Hubspot, “customer experience is the impression your customers have of your brand as a whole throughout all aspects of...
by monina | Nov 28, 2023 | Blog
Production facilities in every industry are replacing manual processes with automation. Print/mail service providers and in-plant document centers are no exception. Automation is no longer a trend in mail and print. It is here. Providers must automate as much of their...
