New Life for Legacy Document Systems

New Life for Legacy Document Systems

Companies have invested millions of dollars acquiring, learning, and modifying software and hardware components they use to create and distribute high volume documents. In almost every case, document operations feature software and machines from several vendors....
Is My Job Finished?

Is My Job Finished?

“What’s the status of my job?” – it’s a question clients often ask of print and mail operations. Traditionally, inquiries like these are handled by an account representative who fields the client’s phone call, email, or text message. To answer the question, the...
Where’s My Document?

Where’s My Document?

Print and mail producers have been answering questions about document status forever, and now the questions extend to include digital messages. It’s no longer acceptable to answer clients an hour or two later, after physically searching through the production...