Resource Hub
Replacing Legacy ADF Systems: Risks, Complexities, and Why Expert-Led Migration Is Essential
Replacing a legacy Automated Document Factory system is like performing open-heart surgery on your print and mail operations. It is high-stakes work that requires specialized knowledge.
Hot Folders vs APIs: Why API-First Workflows Should Drive Your Vendor Selection in 2025
In a world built on APIs and real-time connectivity, relying on watch folders to process work is like waiting for a fax in the age of instant messaging. Watch folders were designed for an era when systems couldn’t communicate with each other and when the only way to...
The 6 Hidden Costs of Manual Print Production (And How to Fix It)
Manual production isn’t just “a little slower.” It quietly taxes your margins every hour: extra touches, preventable rework, missed SLAs, delayed billing, and a support team drowning in “where’s my job?” emails. In 2026, that drag compounds as labor stays tight, buyer...
What Is Document Lifecycle Management—and Why It Matters More Than Ever
Document lifecycle management is the process of overseeing every stage a document goes through—from creation and design to approval, delivery, and final resolution.
Why One Platform Beats Many: The Case for Consolidating Vendors with Alchem-e Pay
City administrators and tax commissioners across Georgia and beyond are realizing that managing multiple vendors for billing, payments, communications, archiving, and citizen engagement is more than just a logistical headache, it’s a drain on staff time, citizen trust, and public dollars.
Customer Experience 2.0: Redefining Print and Mail in the Age of Digital Expectations
In a digital-first marketplace, customer experience (CX) is the new battleground. Brands are no longer just competing on price or product—they’re competing on how well they make customers feel across every interaction.
Dodging Tariffs: The Strategic Shift from Hardware to Software
As costs increase and supply chains become more unpredictable, it’s time to rethink investment strategies and focus on areas that drive growth and efficiency—without getting bogged down by external economic pressures.
Racami Rebrands 2 Blondes and a Printer Podcast as Printfluencers — Launches Season 2 With a Fresh Focus on Innovation in Print and Mail
Racami, a leading software and IT services provider in the print and communication space, is proud to announce the rebrand of its company podcast as Printfluencers — a bold new identity that ushers in an exciting Season 2.
Embracing Digital Solutions to Solve Government Payment Inefficiencies
Government agencies across the country face a persistent challenge: inefficient payment collection processes that result in late payments, revenue losses, and frustrated taxpayers.
Compliance in Transactional Document Printing: A Must, Not a Choice
In today’s world of constant cyber threats and data breaches, the print and mail industry operates in a high-stakes environment. Millions of sensitive documents like bank statements, EOBs, and bills are printed and mailed monthly. Each document represents not just...
12 Essential Tips for Smarter Software Buying
In today's fast-paced business landscape, software solutions are the backbone of efficient operations and competitive advantage. However, the process of purchasing software is often fraught with complexity, hidden costs, and promises that may not always deliver....
Harnessing ROI with Alchem-e Batch: The Smart Way to Save Thousands in Print Operations
Discover how Alchem-e Batch streamlines print and mail operations, reduces setup times, and delivers significant cost savings.
Latest Releases
Racami Rebrands 2 Blondes and a Printer Podcast as Printfluencers — Launches Season 2 With a Fresh Focus on Innovation in Print and Mail
Atlanta, Georgia — Racami, a leading software and IT services provider in the print and...
Racami and TEC Mailing Solutions Partner to Cut USPS Costs for Bulk Mailers
Atlanta, GA – Racami, a leading provider of Customer Communications Management (CCM) solutions, is...
Racami Releases Alchem-e Batch— Revolutionizing Batch Processing for Print and Mail Operations
Atlanta, GA— Racami introduces Alchem-e Batch, a system that helps print and mail companies...