by monina | Nov 27, 2023 | Blog
Customers put a high value on positive and valuable engagements. They want relevant communications from companies with whom they choose to do business, and they want it on their terms. These standards apply to the communications and marketing messages they receive,...
by monina | Nov 27, 2023 | Blog
If you have fragmented technologies and workflows, you’ll have a hard time reaping the benefits that multichannel communications has to offer. Why? Because information about consumers (content) goes through workflows to create personalized communications in the format...
by monina | Nov 27, 2023 | Blog
We are only halfway through 2020 and we can say it’s been one of the most transformational years the world has experienced. The coronavirus pandemic has brought on major challenges and changes to the economy, corporations and society as a whole. This crisis has also...
by monina | Nov 27, 2023 | Blog
Does your document production workflow seem to be working against you? Do you spend time copying and pasting data from one piece of software into another? Well, you’re not alone! Lots of document operations are really a collection of unconnected pieces. It’s a...
by monina | Nov 27, 2023 | Blog
Do you remember when 99% accuracy used to be OK? Clients and end–users accepted occasional document processing errors. “Nobody’s perfect” was a widely accepted refrain. That’s no longer the case. Customers aren’t as tolerant anymore. They’ve become accustomed to the...
by monina | Nov 27, 2023 | Blog
Is your document production complicated? Have you ever counted the steps in your document production process? You might be surprised at what it takes to get work out the door. It’s not unusual for a job to require 30 actions, several staff members, and dozens of...
