Email Management 101: Breaking Into the Industry

Email Management 101: Breaking Into the Industry

Let’s say you are a service bureau or service firm and you are printing your client’s bills. You want to break into the email industry because now every channel is converting into a digital one. You are already printing the bills so how hard can it be to deliver this...
How Does AI Affect Document Production Workflow

How Does AI Affect Document Production Workflow

Artificial Intelligence affects business in many ways. It is most prevalent in manufacturing processes but is quickly expanding to other business functions. Does AI have a place in a modern document production and distribution workflow? Many of the repetitive tasks in...
You’re Sending the Bills, Why Not Handle the Payments?

You’re Sending the Bills, Why Not Handle the Payments?

As a transactional print/mail service provider, you’re more than a vendor. You’re instrumental in the success of your client’s business. What you do directly affects cash flow. The problem is that while you control when invoices hit the mail stream, you don’t control...
Getting Control of Your Postal Process

Getting Control of Your Postal Process

Not so long ago, producing a mailing meant printing addresses on labels, applying the labels, and taking the pieces to the Post Office. That was about it. Today, the requirements are far more stringent not only from a postal standpoint but also for achieving...
Top 25 Customer Experience Quotes to Inspire You in 2024!

Top 25 Customer Experience Quotes to Inspire You in 2024!

The #1 priority for the majority of organizations is to improve the customer experience. But what exactly is the customer experience? According to Hubspot, “customer experience is the impression your customers have of your brand as a whole throughout all aspects of...
Automate or Else!

Automate or Else!

Production facilities in every industry are replacing manual processes with automation. Print/mail service providers and in-plant document centers are no exception. Automation is no longer a trend in mail and print. It is here. Providers must automate as much of their...