Resource Hub

Oh, for the Good Old Days of CCM!

Customer communication planning and execution today are considerably more complicated than practices in the recent past..

Automation Improves Document Processing Efficiencies for Insurance Companies – Mass Printing Case Study

Case Study

BUSINESS CHALLENGE Moving from manual and homegrown systems to Commercial Off the Shelf Technology (COTS) The people at MassPrinting are experts in policyholder communications for insurance companies. They work with property and casualty insurance carriers to help...

Racami Granted ISO 27001 Certification

Press Release, Racami News

Racami received the ISO 27001 certification for its hybrid business communications, workflow automation, payments, and customer experience platform, Alchem-e™.

Celebrate 15 Years of Excellence with Racami

Press Release, Racami News

Over the past 15 years, Racami has built a reputation for delivering innovative and reliable solutions to empower businesses and enhance customer experiences.

Racami Announces Collaboration with TEC Mailing Solutions for US Postal Optimization

Press Release

Racami announced the release of a new USPS postal processing connector for the Alchem-e platform. The connector securely exchanges address data from Alchem-e’s data processing and production control system with TEC Mailing Solutions’ WS API portal to perform CASS, NCOA, presorting and postal optimization.