The Multichannel Communications Formula for Success

The Multichannel Communications Formula for Success

If you have fragmented technologies and workflows, you’ll have a hard time reaping the benefits that multichannel communications has to offer. Why? Because information about consumers (content) goes through workflows to create personalized communications in the format...
Send it Here, Send it There, Send it Everywhere!

Send it Here, Send it There, Send it Everywhere!

Does your document production workflow seem to be working against you? Do you spend time copying and pasting data from one piece of software into another? Well, you’re not alone! Lots of document operations are really a collection of unconnected pieces. It’s a...
Almost Perfect Isn’t Good Enough

Almost Perfect Isn’t Good Enough

Do you remember when 99% accuracy used to be OK? Clients and end–users accepted occasional document processing errors. “Nobody’s perfect” was a widely accepted refrain. That’s no longer the case. Customers aren’t as tolerant anymore. They’ve become accustomed to the...
Document Production Too Complicated? Automate

Document Production Too Complicated? Automate

Is your document production complicated? Have you ever counted the steps in your document production process? You might be surprised at what it takes to get work out the door. It’s not unusual for a job to require 30 actions, several staff members, and dozens of...
Why You Need a CCM Integrator

Why You Need a CCM Integrator

Does your document production workflow seem to be working against you? Do you spend time copying and pasting data from one piece of software into another? Well, you’re not alone! Lots of document operations are really a collection of unconnected pieces. It’s a...