You’re Sending the Bills, Why Not Handle the Payments?

You’re Sending the Bills, Why Not Handle the Payments?

As a transactional print/mail service provider, you’re more than a vendor. You’re instrumental in the success of your client’s business. What you do directly affects cash flow. The problem is that while you control when invoices hit the mail stream, you don’t control...
Getting Control of Your Postal Process

Getting Control of Your Postal Process

Not so long ago, producing a mailing meant printing addresses on labels, applying the labels, and taking the pieces to the Post Office. That was about it. Today, the requirements are far more stringent not only from a postal standpoint but also for achieving...
Top 25 Customer Experience Quotes to Inspire You in 2024!

Top 25 Customer Experience Quotes to Inspire You in 2024!

The #1 priority for the majority of organizations is to improve the customer experience. But what exactly is the customer experience? According to Hubspot, “customer experience is the impression your customers have of your brand as a whole throughout all aspects of...
Automate or Else!

Automate or Else!

Production facilities in every industry are replacing manual processes with automation. Print/mail service providers and in-plant document centers are no exception. Automation is no longer a trend in mail and print. It is here. Providers must automate as much of their...
New Life for Legacy Document Systems

New Life for Legacy Document Systems

Companies have invested millions of dollars acquiring, learning, and modifying software and hardware components they use to create and distribute high volume documents. In almost every case, document operations feature software and machines from several vendors....