Automate or Else!

Automate or Else!

Production facilities in every industry are replacing manual processes with automation. Print/mail service providers and in-plant document centers are no exception. Automation is no longer a trend in mail and print. It is here. Providers must automate as much of their...
The Multichannel Communications Formula for Success

The Multichannel Communications Formula for Success

If you have fragmented technologies and workflows, you’ll have a hard time reaping the benefits that multichannel communications has to offer. Why? Because information about consumers (content) goes through workflows to create personalized communications in the format...
Driving Results Through Data-Driven CCM Strategies

Driving Results Through Data-Driven CCM Strategies

What is CCM?  CCM stands for Customer Communication Management. In today’s highly competitive business landscape, effective customer communications are essential for building strong customer relationships and driving better results. To achieve this, organizations must...