by monina | Nov 28, 2023 | Blog
Artificial Intelligence affects business in many ways. It is most prevalent in manufacturing processes but is quickly expanding to other business functions. Does AI have a place in a modern document production and distribution workflow? Many of the repetitive tasks in...
by monina | Nov 28, 2023 | Blog
Not so long ago, producing a mailing meant printing addresses on labels, applying the labels, and taking the pieces to the Post Office. That was about it. Today, the requirements are far more stringent not only from a postal standpoint but also for achieving...
by monina | Nov 28, 2023 | Blog
The #1 priority for the majority of organizations is to improve the customer experience. But what exactly is the customer experience? According to Hubspot, “customer experience is the impression your customers have of your brand as a whole throughout all aspects of...
by monina | Nov 28, 2023 | Blog
Production facilities in every industry are replacing manual processes with automation. Print/mail service providers and in-plant document centers are no exception. Automation is no longer a trend in mail and print. It is here. Providers must automate as much of their...
by Racami | Nov 28, 2023 | Press Release
Atlanta, Georgia— On July 15th, Racami, the CCM software and IT services provider, announced today a thorough update of their leading customer communications management platform, Alchem-e™. The 6.5 update addresses industry needs for tighter security, faster...