by Racami | Nov 29, 2023 | Press Release
Atlanta, GA—On May 20th, Racami, the leading multichannel communications provider, proudly unveils the release of its enhanced Alchem-e™ Suite version 6.5.4, used for producing and distributing customer communications, books, marketing materials, bills, and other...
by monina | Nov 28, 2023 | Blog
Document service companies that print bills and invoices can benefit by educating their clients on the value of accepting electronic payments. Processing electronic payments differ from sending out postal mail invoices and remittance envelopes and requires some...
by monina | Nov 28, 2023 | Blog
The global market for Electronic Bill Presentment and Payment (EBPP) is estimated at 19.8 billion bills sent in 2022. Analysts project it will reach 35 billion by 2026. That is an incredible opportunity for document service providers to offer EBPP for their clients....
by monina | Nov 28, 2023 | Blog
All customer communication management (CCM) service providers and in-plant operations need to automate production and make the process more efficient. Modernized production is the only way to sustain growth and continue to be profitable. Companies that cannot automate...
by monina | Nov 28, 2023 | Blog
The continuing COVID-19 pandemic, an up and down economy, and changes in postal rates and delivery standards affected customer Communications Management (CCM) in 2021. Managing customer communications will be increasingly important in 2022 because customers expect...