by monina | Nov 28, 2023 | Blog
All customer communication management (CCM) service providers and in-plant operations need to automate production and make the process more efficient. Modernized production is the only way to sustain growth and continue to be profitable. Companies that cannot automate... 
by monina | Nov 28, 2023 | Blog
The continuing COVID-19 pandemic, an up and down economy, and changes in postal rates and delivery standards affected customer Communications Management (CCM) in 2021. Managing customer communications will be increasingly important in 2022 because customers expect... 
by monina | Nov 28, 2023 | Blog
Print/mail hardware salespeople often lead with “feeds and speeds” when proposing new equipment. How fast a new printer, inserter, tabber, or mail machine can run often dominates the new equipment sales conversation. With a new machine the salespeople promise, the... 
by monina | Nov 28, 2023 | Blog
Print and mail providers invest in workflow software to solve problems and to advance the capabilities of the company. Often, in the excitement of bringing automation into the shop, the state of the current infrastructure and workflow are overlooked. The notion is... 
by monina | Nov 28, 2023 | Blog
Let’s say you are a service bureau or service firm and you are printing your client’s bills. You want to break into the email industry because now every channel is converting into a digital one. You are already printing the bills so how hard can it be to deliver this...