State of the Document Industry and a Look Ahead

State of the Document Industry and a Look Ahead

The continuing COVID-19 pandemic, an up and down economy, and changes in postal rates and delivery standards affected customer Communications Management (CCM) in 2021. Managing customer communications will be increasingly important in 2022 because customers expect...
Production Control Effects of a White Paper Workflow

Production Control Effects of a White Paper Workflow

As high-volume document production operations migrate to high-speed inkjet presses, commercial print and mail providers aspire to a white paper workflow. Eliminating pre-printed forms is often the principal motivator when justifying an inkjet investment. Merging jobs...
You Might Not Need Faster Print / Mail Equipment

You Might Not Need Faster Print / Mail Equipment

Print/mail hardware salespeople often lead with “feeds and speeds” when proposing new equipment. How fast a new printer, inserter, tabber, or mail machine can run often dominates the new equipment sales conversation. With a new machine the salespeople promise, the...
Email Management 101: Breaking Into the Industry

Email Management 101: Breaking Into the Industry

Let’s say you are a service bureau or service firm and you are printing your client’s bills. You want to break into the email industry because now every channel is converting into a digital one. You are already printing the bills so how hard can it be to deliver this...