by monina | Nov 28, 2023 | Blog
As a transactional print/mail service provider, you’re more than a vendor. You’re instrumental in the success of your client’s business. What you do directly affects cash flow. The problem is that while you control when invoices hit the mail stream, you don’t control...
by monina | Nov 28, 2023 | Blog
Not so long ago, producing a mailing meant printing addresses on labels, applying the labels, and taking the pieces to the Post Office. That was about it. Today, the requirements are far more stringent not only from a postal standpoint but also for achieving...
by monina | Nov 28, 2023 | Blog
The #1 priority for the majority of organizations is to improve the customer experience. But what exactly is the customer experience? According to Hubspot, “customer experience is the impression your customers have of your brand as a whole throughout all aspects of...
by monina | Nov 28, 2023 | Blog
Production facilities in every industry are replacing manual processes with automation. Print/mail service providers and in-plant document centers are no exception. Automation is no longer a trend in mail and print. It is here. Providers must automate as much of their...
by Racami | Nov 28, 2023 | Press Release
Atlanta, Georgia— On July 15th, Racami, the CCM software and IT services provider, announced today a thorough update of their leading customer communications management platform, Alchem-e™. The 6.5 update addresses industry needs for tighter security, faster...
