Resource Hub
Where’s My Document?
Print and mail producers have been answering questions about document status forever…
How to Communicate With Customers Today
Customers put a high value on positive and valuable engagements. They want relevant communications from companies…
The Multichannel Communications Formula for Success
If you have fragmented technologies and workflows, you’ll have a hard time reaping the benefits that multichannel…
The Future of Digital Transformation in Customer Communications
We are only halfway through 2020 and we can say it’s been one of the most transformational years…
Send it Here, Send it There, Send it Everywhere!
For organizations historically focused on print, the transition to multi–channel output has been accomplished in steps.
Racami Expands Presence in Book Manufacturing with the Addition of Alchem-e™ Edge
The hybrid business communications company, Racami, announced a definitive agreement to acquire Canon Solutions America, Inc.’s Conveyance platform that automates commercial printing and book manufacturing processes.
Racami Launches SaaS Alchem-e™ Proof to Accelerate Production Jobs & Creative Campaigns at PRINTING UNITED
Alchem-e™ Proof empowers marketing and production teams with the right tools to overcome complex proofing challenges within teams of all sizes; to share and collect the right feedback and keep projects moving along.
Almost Perfect Isn’t Good Enough
Do you remember when 99% accuracy used to be OK? Clients and end–users accepted occasional document processing errors.
Document Production Too Complicated? Automate
Have you ever counted the steps in your document production process? You might be surprised at what it takes…
Why You Need a CCM Integrator
Let’s face it. A document production environment featuring equipment and software from multiple manufacturers is the norm…
Add Payment Services to Your Document Production Workflow
Blogs Add Payment Services to Your Document Production Workflow Print and mail service providers are intimately familiar with all the steps necessary to collect data from their clients…
Driving Results Through Data-Driven CCM Strategies
CCM stands for Customer Communication Management. In today’s highly competitive business landscape, effective customer communications are essential..
Latest Releases
Racami Introduces Comprehensive Enhancements For its Alchem-e™ CCM Platform
Atlanta, Georgia— On July 15th, Racami, the CCM software and IT services provider, announced today...
Racami Hosts Braving Uncertainty: Industry Peer-to-Peer Livestream
Atlanta, Georgia—Racami is hosting a peer-to-peer livestream discussion with leaders who are...
Racami Covid–19 Response
Dear Client, As we continue to monitor the situation surrounding the Coronavirus (COVID–19), the...